Q&A: How AP stays ahead in the mobile space

The Associated Press has released a new version of AP Mobile, its award-winning news app, to offer full support for Apple’s new operating system, iOS 8, and the hotly anticipated iPhone 6 and iPhone 6 Plus. Here, Michael Boord, director of mobile products, explains how AP is staying ahead in the mobile space:

Director of Mobile Products Michael Boord (AP Photo).

Director of Mobile Products Michael Boord (AP Photo).

How is AP Mobile optimized for iOS 8 and the new iPhone?
From a user perspective, the app won’t look much different, but our developers have been working for months making backend changes that should make the app perform better than ever. We’ve also made some enhancements to the sharing features, so users can more easily post stories on social media. Users will notice a new “Big Story” carousel on their home screen to more prominently surface the major developing stories AP is covering around the world, from the Ebola outbreak to the entertainment awards season.

What content can users find on AP Mobile?
The app features the best of AP’s journalism in every format, including breaking news alerts, hourly radio updates, stunning images, interactive graphics and video reports. It’s customizable, so users can choose what news categories they want, from sports and entertainment to politics or local news.

MOBILEHow does AP Mobile showcase local content?
Users pick which local publications they want to see from our more than 1,100 contributing partners. We’re also working closely with AP members to showcase their work on the app’s tiled-based home screen. For example, we recently featured reporting from the St. Louis Post-Dispatch on the unrest in Ferguson, Missouri, and content from the Richmond Times-Dispatch on the corruption trial of former Virginia Gov. Bob McDonnell. These were stories of national interest and we helped our users discover content they might not otherwise see.

Who’s reading AP Mobile?
Since its launch in 2008, AP Mobile has been downloaded over 14 million times and is consistently among the highest-rated news apps in the app stores. We tend to see spikes in the number of downloads when breaking news happens, and we find it gratifying that people turn to AP for fast, accurate information. Even the White House press secretary told CNN he uses the app to stay up to date.

What’s next?
Because we’ve already optimized for iO8, we are well-positioned for substantial updates in the future. We’re hoping to roll out some new content features in November and are continuing to look for unique ways to surface compelling, authoritative local content.

Download AP Mobile from the Apple iTunes or Google Play app stores.

A leap forward in quarterly earnings stories

The Associated Press announced in an advisory to customers today that the majority of U.S. corporate earnings stories for our business news report will eventually be produced using automation technology.

Here, Lou Ferrara, the AP managing editor who oversees business news, explains how this leap forward takes advantage of new technologies to free journalists to spend more time on things like beat reporting and source development while increasing, by a factor of more than 10, the volume of earnings reports for customers.

Lou Ferrara, vice president and managing editor

Lou Ferrara, vice president and managing editor

Why is the AP doing this?

Like all media companies, AP is constantly reviewing what content it needs to provide to customers and the best use of its reporting resources. At the same time, we analyze the value of the content we produce in the marketplace.

For many years, we have been spending a lot of time crunching numbers and rewriting information from companies to publish approximately 300 earnings reports each quarter. We discovered that automation technology, from a company called Automated Insights, paired with data from Zacks Investment Research, would allow us to automate short stories – 150 to 300 words — about the earnings of companies in roughly the same time that it took our reporters.

And instead of providing 300 stories manually, we can provide up to 4,400 automatically for companies throughout the United States each quarter.

We believe technological automation will be a part of many businesses, including those in media. As part of its business relationship with Automated Insights, AP participated in the company’s latest round of investment financing with other strategic partners.

Does it mean we are no longer providing editorial coverage of earnings reports?

No. If anything, we are doubling down on the journalism we will do around earnings reports and business coverage.

We are going to use our brains and time in more enterprising ways during earnings season. Rather than spending a great deal of time focusing on the release of earnings and hammering out a quick story recapping each one, we are going to automate that process for all U.S. companies in the 4,400. (We are exploring whether we can automate earnings from companies outside the United States.)

Instead, our journalists will focus on reporting and writing stories about what the numbers mean and what gets said in earnings calls on the day of the release, identifying trends and finding exclusive stories we can publish at the time of the earnings reports.

AP’s staff breaks a lot of business news and obtains numerous exclusives throughout the year from many of the top companies in the world. We know that is what our customers want and we are going to deliver more of it through this process.

Are we eliminating jobs to do this?

No. This is about using technology to free journalists to do more journalism and less data processing, not about eliminating jobs. In fact, most of the staff has been receptive to the effort and involved for the past few months of discussion.

How does it work?

Zacks maintains the data when the earnings reports are issued. Automated Insights has algorithms that ping that data and then in seconds output a story. The structure for the earnings reports stories was crafted by AP with Automated Insights. All conform to AP Style, the standard of journalistic style.

The stories will be labeled as being produced automatically with material from Zacks.

As we begin using automation technology in July, we will check each automatically generated report and then publish to the AP wire. As we work out any problems, we hope to move to a model of more fully automating the reports and spot-checking the feed for quality control.

Will you be automating other parts of the AP report?

Interestingly, we already have been automating a good chunk of AP’s sports agate report for several years. Data comes from STATS, the sports statistics company, and is automated and formatted into our systems for distribution. A majority of our agate is produced this way.

By comparison, though, the earnings reports are produced into stories – not just data feeds. And we are looking at whether there are other things we should be automating in this way. Last football season, we introduced an automated NFL player ranking on the website for pro football that we host for newspapers. That ranking included automated text descriptions of player performances each week, which were produced by Automated Insights. We also are examining the potential for automating results stories for lower-audience sports.

When will the automated earnings reports be available?

We are planning to go live in July, and we will be paying close attention to all of the reports as we adapt to this new process. We will address any concerns or bugs, and then keep moving ahead.

Our hope is that customers will begin to see the benefits almost immediately through more breaking business news and an increased volume of earnings reports. Many customers will receive info for companies in their markets that they never received from AP before.

Visit AP at ONA in Atlanta

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AP Standards Editor Tom Kent helps lead a break out session for an ethics panel at ONA. (Photo by Fergus Bell)

The Associated Press is joining digital journalists from around the country at the 2013 Online News Association conference in Atlanta, which runs today through Oct. 19. Here’s a rundown of where you’ll find AP:

October 17:

  • Standards Editor Tom Kent (@tjrkent) and International Social Media Editor Fergus Bell (@fergb) will participate in a discussion about an online code of ethics from 2:45 p.m. – 3:45 p.m. ET.

October 18:

  • Minkoff teams up with ProPublica to give a workshop from 10:30 a.m. – 11:30 a.m. ET on how reporters can find hidden structured data online to both drive and supplement stories, using non-programmatic tools.
  • Stop by the AP table from 2 p.m. – 4 p.m. ET for a sneak peak at new AP Stylebook (@APStylebook) products that are coming soon.

And looking ahead to 2014, you can also stop by the AP table to learn more AP’s Election services.

Paul Cheung named director of interactive and digital news production

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Paul Cheung

The following promotion was announced today by AP Vice President and Managing Editor Lou Ferrara in an internal memo:

I’m pleased to announce that Paul Cheung is now AP’s director of interactive and digital news production.

Paul joined the AP newsroom in 2010 after roles at the Miami Herald and the Wall Street Journal. Most recently, he’s been serving as the president of the Asian American Journalists Association, where has received rave reviews from colleagues throughout the industry for his leadership and approach in building the organization.

Paul has been in the interim director role at the AP for the past several months, leading the team responsible for some of the company’s key products and innovation areas: interactives, data analysis and visualization, video explainers, mapping, GraphicsBank, news research, AP Overview and print graphics. The team — which includes staff at several AP offices around the world — also has been instrumental in the launch of the online products known as the digital news experiences, as well as parts of AP Mobile.

In this new role, Paul will oversee more of the production of those digital products, which had been part of the Nerve Center’s evolution the past few years. The digital news experiences, AP Mobile and a few other products related to specific customers will now roll up into the interactive and digital news production department. As part of this move, Jaime Holguin, who as the news development manager at the Nerve Center has played a pivotal role in the execution of many of these products, will report into Paul and the new department. Jaime, as he has been, will work with the business operations on products and be the point person between the rebooted, news-focused Nerve Center and the new department.

In the weeks ahead, Jaime and Paul will be working with Tamer Fakahany, the deputy managing editor overseeing the Nerve Center, on workflows and the location of products within the headquarters newsroom.

Please join me in offering congratulations, as these moves will allow us to continue to fine-tune our products and grow while refocusing the Nerve Center on the coordination of AP’s news report every day.